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Mobile menu wont work after opening and closing once

This topic has 3 replies, 2 voices, and was last updated 3 hours, 35 minutes ago ago by Blink

Blink

Participant

September 19, 2024 at 14:12

Hi there the mobile menu wont open after opening and closing once.
Also noticed an instant delay on loading it when it manages to open.
Any suggestions?
No cache plug in activated, no server side cache, all themes cache / speed optimization settings off.
Its a staging on subdomain I’m working on here.

Thanks for your time.

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2 Answers

Rose Tyler

Support staff

September 19, 2024 at 14:52

Hello, Blink,

We hope this message finds you well. Could you kindly record a video documenting the issue and grant us temporary access to the admin panel at your earliest convenience?

Best regards,
8Theme’s Team

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Blink

Participant

September 20, 2024 at 15:47

As shown on the video the menu opened and closed via the x (close) icon and from there it wont open again.

Also to mention a slow loading on the menu items with is also noticeable on the video.

Waiting for your response.
Thanks

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Tagged: best selling woocommerce, mobile menu errors, mobile menu issues, troubleshooting woocommerce themes, woocommerce menu solutions, woocommerce themes fix
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