Return to previous page

Search Analytics showed analytics once and went back to notice

This topic has 3 replies, 2 voices, and was last updated 12 minutes ago ago by TheOne

TheOne

Participant

September 19, 2024 at 17:27

Hello,

So we got Search Analytics which is good. From the beginning i’ve enabled it, it says:
Currently the search data is empty, please take some time for us to collect the information.

The funny thing is a few days ago the stats where showing and then went back to the notice above. I’ve had a lot of inputs so the data was not scarce.

Content is visible for topic creator and
support staff only.

#415113 Copied

2 Answers

Jack Richardson

Support staff

September 20, 2024 at 07:27

Dear @TheOne,

I hope this message finds you well. We have noticed an issue with the search analytics feature on your website because it is multilingual one. It appears that there is a bug affecting the display of the analytics table when the URL lacks a specific parameter to indicate the desired language.

For a clearer understanding, we have provided screenshots in the private area that illustrate how the URLs should be structured to correctly display the search analytics table on multilingual web-sites.

Additionally, we have observed that it is possible to redirect to the correct URL by selecting the desired language from the language switcher in your admin bar: https://prnt.sc/LMguRzBlCF4I

To assist you further and explore potential solutions, could you please provide us with the correct FTP access? This will enable us to investigate and address the issue more effectively, ensuring that the default search analytics results are displayed without the need to set an additional URL parameter for the language.

Thank you for your attention to this matter. We look forward to your prompt response.

Best regards,
Jack Richardson
8Theme’s Team

Content is visible for topic creator and
support staff only.

#415165 Copied

TheOne

Participant

September 20, 2024 at 11:25

Hello,

I see. FTP in private.

Content is visible for topic creator and
support staff only.

#415255 Copied
Tagged: analytics notice, e-commerce analytics, search analytics, website performance, website traffic analysis, woocommerce seo, wordpress woocommerce themes
Viewing 3 results - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.Log in/Sign up

Search Analytics showed analytics once and went back to notice

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection