The store button setting is inconsistent with the front-end display & Tab settings issue

This topic has 2 replies, 2 voices, and was last updated 11 hours, 13 minutes ago ago by Tony Rodriguez

  • Avatar: chienyi
    chienyi
    Participant
    September 19, 2024 at 17:49

    Hello,team
    Thank you for taking the time to help me solve the problem.
    1.The store button setting is inconsistent with the front-end display,
    I want the button to stretch,
    Please refer to picture 41

    2.Regarding tabs settings, the content does not need to display the tab title again.
    Please refer to picture 41

    very grateful!

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 20, 2024 at 07:17

    Hello, @chienyi,

    Thank you for contacting us and for using XStore.

    1/ If you can see the changes in the Customizer but not on the page front, it is likely a cache issue. If it is functioning correctly in the Customizer, it should also be functioning on the front end.

    We recommend that you temporarily disable any caching (CDN) and cache plugins, flush the server cache completely, and clear the browser cache before checking again.

    We trust that this will resolve the issue you are experiencing.

    2/ Should you prefer not to display the custom tab title, kindly proceed as follows: navigate to ‘Edit Product’, select ‘Edit Custom Tab’, delete the title, and then ensure to publish the changes.

    We trust this guidance will be of assistance to you.

    Best regards,
    The 8Theme Team

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