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Fox currency switcher not shown in the mobile when added a s ashortcode

This topic has 7 replies, 2 voices, and was last updated 1 hours, 42 minutes ago ago by Hichem

Hichem

Participant

September 25, 2024 at 09:28

I added FOX currency switcher to the header and it works well on the desktop, but it the shortcode didn’t shown in the mobile, not sure why. I’m using chrome in both desktop(mobile layout) and in my android phone.

Any thoughts about this? is it an incompatibility?

#415784 Copied Theme version: 9.4.1

6 Answers

Rose Tyler

Support staff

September 25, 2024 at 09:43

Hello, Hichem,

Thank you for reaching out to us with your concern.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#415786 Copied

Hichem

Participant

September 25, 2024 at 09:48

Okay

Content is visible for topic creator and
support staff only.

#415788 Copied

Rose Tyler

Support staff

September 25, 2024 at 10:02

Hello, Hichem,

Private Content

Best Regards,
8Theme’s Team

Content is visible for topic creator and
support staff only.

#415795 Copied

Hichem

Participant

September 25, 2024 at 10:40

Private content

Content is visible for topic creator and
support staff only.

#415803 Copied

Rose Tyler

Support staff

September 25, 2024 at 11:32

Hello, Hichem,

The shortcode was hidden because of these settings – https://prnt.sc/rIocdP5HxtUJ

We’ve changed the settings in your header https://prnt.sc/xlwrtwX4KHxw and the result is – https://prnt.sc/cyd7LjHr_NNC

Best Regards,
8Theme’s Team

#415807 Copied

Hichem

Participant

September 25, 2024 at 11:49

I understand now, but what’s the best way to showcase the currency switcher in the mobile menu properly once the menu is opened instead of showing it with the logo as it is now. I found that mobile menu doesn’t accept shortcodes and I tried to add it to the container that has mobile menu but the design didn’t work proeprly. Any suggestion?

#415814 Copied
Tagged: fox currency switcher, mobile ecommerce solutions, mobile visibility issue, shortcode integration, woocommerce currency settings, woocommerce wordpress themes, wordpress troubleshooting
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