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I enter the purchase code for my product and it says it is incorrect.

This topic has 2 replies, 2 voices, and was last updated 4 hours, 9 minutes ago ago by Rose Tyler

Gaston Garcia

Participant

September 25, 2024 at 15:07

As I said above, when I put my code on the site I am designing it tells me that it is incorrect.

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1 Answer

Rose Tyler

Support staff

September 25, 2024 at 15:15

Hello, Gaston Garcia,

Thank you for reaching out to us.

We tried to check the code using the Envato verification system and we get the response that the purchase code is not verified. Could you, please, check if everything is ok with your ThemeForest account? Because if the account is blocked or your purchase is canceled you won’t be able to use the code.

Best Regards,
8Theme’s Team

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Tagged: best selling woocommerce solutions, correct product code entry, troubleshoot woocommerce purchase code, woocommerce product code issues, woocommerce themes purchase code
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