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Trying to include a plugin in single-product page without success

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 2 days ago ago by Tony Rodriguez

Daniel

Participant

September 26, 2024 at 08:25

Hi, i’m trying to display brands in single-product page with the plugin Perfect Brands for Woocommerce and despite i have configured correctly the plugin options, nothing is displayed.
The brands logo must be under the title of the product.

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5 Answers

Tony Rodriguez

Support staff

September 26, 2024 at 09:10

Hello, @Daniel,

Thank you for contacting us and for using XStore.

To assist you in resolving your issue, we have prepared a detailed video guide. We kindly ask you to view it in its entirety for comprehensive guidance. You can access the video via the link located in the private content area of our website.

We trust this will be helpful to you. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

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Daniel

Participant

September 26, 2024 at 09:31

Ok. But you have erased all the brands of my products! Return it to how it was before, I can’t afford to add brands again to 4000 products hand in hand! Please return it to how it was before now you have left all the products without marks. That wasn’t what i want, I wanted to know about showing the logo of each brand, but not that you would delete all of them. Please revert, it’s a project for a client and it’s important.

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Tony Rodriguez

Support staff

September 26, 2024 at 09:38

Hello, @Daniel,

Thank you for your response.

We would like to clarify that we have not removed any existing brands from your products. We have only added the Apple brand image, as demonstrated in the video provided in my previous correspondence.

Please be assured that no other changes have been made to your site. Should you encounter any issues, We kindly suggest contacting your service provider for assistance.

Thank you for your understanding.

Best regards,
8Theme’s Team

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Daniel

Participant

September 26, 2024 at 09:42

Before giving you access, all the products had brands. And now, there are only the ones that you have used as a test.How can I go back to a previous version of my WordPress from half an hour ago?

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Tony Rodriguez

Support staff

September 26, 2024 at 09:49

Hello, @Daniel,

I would like to draw your attention to the video proof that was included in my previous correspondence. I kindly request that you review it once more for your reference.

Furthermore, to initiate a backup of your site, please reach out to your service provider and request their assistance in resolving the issue.

Thank you for your attention to these matters.

Best regards,
The 8Theme Team

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Tagged: plugin integration, single-product page, solution guides, successful implementation, troubleshooting plugins, woocommerce, wordpress templates
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