Session expired when I added debit card payment

This topic has 2 replies, 2 voices, and was last updated 1 days, 10 hours ago ago by Tony Rodriguez

  • Avatar: Hichem
    Hichem
    Participant
    September 26, 2024 at 14:50

    In the checkout page, I got a page that shows that the session was expired, which is something I couldn’t find his reason. Can you help me solve that

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 27, 2024 at 09:27

    Hello, @Hichem,

    Thank you for contacting us and for using XStore.

    We are currently experiencing difficulty accessing your website. To assist you effectively, could you please provide the website password in a secure, private content area? This will enable us to review your settings thoroughly and offer the necessary support.

    Additionally, we kindly request that you temporarily disable any caching plugins, Cloudflare cache, or other optimization settings. This action will help us determine if these features are affecting the website’s functionality.

    We are optimistic that these steps will help resolve the issues you are encountering.

    Thank you for your cooperation and understanding.

    Best regards,
    8Theme’s Team

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