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Some widget are slow while loading in homepage and other pages

This topic has 19 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Rose Tyler

AndreG

Participant

September 27, 2024 at 14:34

my website is in general fast, i think, but in some widgets, they take some time to load and sometimes doesnt show at all, but in editor works fine.

any help?

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#416141 Copied Theme version: 9.4.1

18 Answers

Rose Tyler

Support staff

September 27, 2024 at 15:26

Hello, AndreG,

Thank you for reaching out to us.

We kindly request that you disable the Ajaxify feature in the settings of the elements. For your convenience, here is a link to a visual guide that might assist you: https://imgur.com/Zh7ZmGw

Should you require any further assistance, please provide us with temporary wp-admin access.

Best Regards,
8Theme’s Team

#416147 Copied

AndreG

Participant

September 27, 2024 at 15:51

hii,

i can´t find the Ajaxify, can you check out, pls?
and i apply the patchers, deleted the cache but it keeps saying that i have 6 patches to update…

Please contact administrator
for this information.

#416148 Copied

Rose Tyler

Support staff

September 27, 2024 at 16:00

Hello, AndreG,

We can’t log in. Please provide the correct credentials.

Best Regards,
8Theme’s Team

#416153 Copied

AndreG

Participant

September 27, 2024 at 16:34

hi,

sorry, can y try again?
same acess.

#416155 Copied

Rose Tyler

Support staff

September 29, 2024 at 07:19

Hello, AndreG,

https://prnt.sc/OK7abNpf8hLi

We hope this message finds you well. We kindly ask you to clear your cache by following the link provided below and verify if the issue has been resolved.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#416252 Copied

AndreG

Participant

September 29, 2024 at 14:31

hii,
it worked, but in some pages, the Ajaxify is desativated and still doesnt load or load very very slow

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#416308 Copied

Rose Tyler

Support staff

September 29, 2024 at 15:35

Hello, AndreG,

Please provide the URL of page from your screenshots.

Best Regards,
8Theme’s Team

#416314 Copied

AndreG

Participant

September 29, 2024 at 15:38

hi,

and how can i put the email clickable?
like click on our email and open the email provider (for the clients send us an email).

Thanks.

Please contact administrator
for this information.

#416315 Copied

Rose Tyler

Support staff

September 29, 2024 at 15:52

Hello, AndreG,

We’ve re-selected the image to solve the issue – https://prnt.sc/SGWcwl3lCNfH

We hope this article will help you – https://www.tutorialspoint.com/html/html_email_links.htm

Best Regards,
8Theme’s Team

#416318 Copied

AndreG

Participant

September 29, 2024 at 16:00

hii,

sorry for this, but it was a bug or anything that i did?
just in case in the future happen again

if i need write the code, what is this about? whats the point?

Thanks

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support staff only.

#416320 Copied

Rose Tyler

Support staff

September 29, 2024 at 16:05

Hello, AndreG,

It should not happen again.

There are button URL settings on your screenshot, but the button can’t be shown till you enter the button title – https://prnt.sc/KTupo77tJ2jC

Best Regards,
8Theme’s Team

#416321 Copied

AndreG

Participant

September 29, 2024 at 17:07

hii,

i think its a bug, i desativated the aditicional menu, but keeps showing…

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support staff only.

#416323 Copied

AndreG

Participant

September 29, 2024 at 17:25

hii,

what happen here?
i didnt remember to change anything “important” and the design change it for worse…
its the homepage

can u pls check it?

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support staff only.

#416326 Copied

Rose Tyler

Support staff

September 30, 2024 at 07:03

Hello, AndreG,

1/ ” i desativated the aditicional menu, but keeps showing…” – This situation arises because you are utilizing the header builder via Elementor. Consequently, the selections made in the Theme Options are being overridden https://prnt.sc/nIDatusifqkq . To resolve this, you will need to edit both of your headers at the following links: https://prnt.sc/sCEdG4mtA4wI Please adjust the settings accordingly to ensure the additional menu does not display https://prnt.sc/P3O1zWLKRSlk

2/ Here is what we see on your Home page – https://prnt.sc/Y6WSHEu_Exoy

Best Regards,
8Theme’s Team

#416372 Copied

AndreG

Participant

October 3, 2024 at 11:59

Heyy,

sorry for the late reply, i fixed and thanks for all the help.

i have some doubts if its possible to make in the themes that sells spare parts.
Our clients ask ask us to collect the equipment to repair it, and it would be nice if they had some time of info in their account, like a history of the collections.

Thank you.

#416902 Copied

Rose Tyler

Support staff

October 3, 2024 at 13:15

Hello, AndreG,

Could you please provide a more detailed description of your request? If possible, include some screenshots to help us better understand what you are looking to achieve.

Best Regards,
8Theme’s Team

#416917 Copied

AndreG

Participant

October 3, 2024 at 13:44

Heyy,

when a client ask us a collection for us repair their equipment, they use a form in our website.
It would be fantastic if they had some historic of collections and equipments requested before.
I mean, like the same historic of the orders and shipments integrated in some form.
i added some prints of where could be the links for the clients check it or use it.

Edit1: i have been translating the theme and core, can please check it out? since my website its in English and Portuguese at same time 🙂

Thanks a lot.

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support staff only.

#416926 Copied

Rose Tyler

Support staff

October 3, 2024 at 15:18

Hello, AndreG,

We kindly request that you publish each of your inquiries separately. This will allow the various specialists on our team to respond to you promptly and efficiently.

1/ There is no such option, by default. We recommend contacting WooCommerce support https://wordpress.org/support/plugin/woocommerce/ or consulting with a technical team.

Should you require personalized customization services, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.
Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

2/ Please read – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#416949 Copied
Tagged: fix slow loading woocommerce widgets, improve woocommerce page speed, optimize woocommerce widgets, speed up woocommerce homepage, woocommerce slow widget loading, woocommerce widget performance enhancement, wordpress themes widget issues
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