The Sizes or Colors aren’t showing up at all

This topic has 3 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Jefferson Lee
    Jefferson Lee
    Participant
    September 28, 2024 at 21:17

    Hello,

    The sizes or colors for products aren’t showing up at all. I added Size as a variable under product already.

    Jeff

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    support staff only.
    2 Answers
    Avatar: Jefferson Lee
    Jefferson Lee
    Participant
    September 28, 2024 at 21:48

    Also, the SVG icon isn’t showing up anymore on the secondary menu. It just suddenly disappeared. Need help please

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2024 at 09:07

    Hello, Jefferson Lee,

    Thank you for contacting us and for using XStore.

    1/ Please watch this video https://youtu.be/LgzC4iK-j6A?feature=shared and read this article – https://woocommerce.com/document/variable-product/

    Two different product attributes are available in WooCommerce, local and global product attributes. In WooCommerce both options are called attributes, but there is a difference in the functionality of these attributes.

    Global attributes: These are the properties that you will find in the WP-Admin under Product > Attributes. All attributes created here are at on a global website level and can be used with all products.

    Local attributes: These attributes are created when you create or edit a product. You cannot use these attributes to filter and they are only visible on the product page itself.

    You can use only global attributes for our variation swatches in our theme.

    2/ Here is what we see on your site – https://prnt.sc/uohvYcXH_Djj
    Please provide some screenshots for a better understanding of the problem.

    Could you please provide temporary wp-admin access?
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

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