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Regarding the issue of the “Load More” button not displaying on the shop page

This topic has 2 replies, 2 voices, and was last updated 3 hours, 45 minutes ago ago by Tony Rodriguez

bzzxzz

Participant

September 30, 2024 at 09:30

Currently, the problem only occurs on mobile devices (Image 2).

Everything appears normal in the settings page (Images 1 and 3), but when viewed on a mobile phone, the “Load More” button does not display.

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#416404 Copied Theme version: 9.4.1

1 Answer

Tony Rodriguez

Support staff

September 30, 2024 at 12:23

Hello, @bzzxzz,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we have observed that you currently have a total of 20 published products, with 12 or minimum products displayed per page. For your reference, we have included relevant images in the private content area of our correspondence.

Should you notice that the changes made in the Customizer appear correctly yet do not reflect on the live site, this discrepancy is likely due to a caching issue. It is essential that the settings adjusted in the Customizer are mirrored accurately on the live site.

To address this, we kindly request that you temporarily disable any Content Delivery Networks (CDNs), optimizing plugins, and caching mechanisms, then verify the changes once more.

We trust that these steps will help resolve the issue at hand. Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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Tagged: best selling themes, effective ecommerce fixes, load more button issue, reliable theme support, shop page solutions, woocommerce themes
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