WooCommerce additional product variation images

This topic has 7 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: bertplantagie
    Joost van Kempen
    Participant
    February 12, 2015 at 17:17

    Dear Forum members/support staff,

    I’ve been looking for a solution to use the WooCommerce product variation images plugin with the Royal Theme, but I jsut can not get it to work. Does anybody have an idea how to implement this? I would love to use this plugin.

    Kind regards,
    Joost

    6 Answers
    Avatar: msaadw
    msaadw
    Participant
    October 31, 2015 at 14:53

    Hi there,
    i am facing the same problem….. bought woocommerce additional variation images plugin… but it seems not working with your theme…. & product images slider is not updating when i select a variation.
    Please advice.
    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    November 2, 2015 at 10:19

    Hello @Joost van Kempen,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: msaadw
    msaadw
    Participant
    November 2, 2015 at 14:01

    Hello, Eva Kemp,
    Please check private content & guide further.
    thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 2, 2015 at 16:05

    Hello @msaadw,

    You’re using old theme version.
    Please update it.

    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: msaadw
    msaadw
    Participant
    November 3, 2015 at 12:39

    @Eva Kemp,
    Hi Buddy….. i followed the above instructions & updated my theme to new royal theme version…
    but issue is still there.

    Please Suggest.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 4, 2015 at 15:14

    Hello @msaadw,

    I’ve checked single product page with default WordPress Twenty Fifteen theme and gallery images aren’t shown there too.
    Please check yourself.

    You need contact the plugin authors to investigate it, mention to them that the issue persists not only with Royal theme, but with Twenty Fifteen theme too.

    Thank you.

    Regards,
    Eva Kemp.

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