This topic has 5 replies, 2 voices, and was last updated 4 hours, 23 minutes ago ago by AJ
Hi again all,
While trying to customize Theme Options > Styling / Colour.
The option page keeps loading.
Have tried on different browsers – same issue. See attached screenshots.
Thanks for helping as usual.
Hello,
Thank you for reaching out to us with your concern.
Could you please provide temporary wp-admin access? We need to check your settings first.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hi team,
I have added the details as required in the Private Content section.
Let me know if you need anything else.
Hello,
Please download XStore – Installable Archive from https://www.8theme.com/downloads/ Go to Dashboard > Themes > Add new > Upload theme > Choose the downloaded file > Install now > click on “Replace current with uploaded” and the theme will be updated on your site.
Clear cache and check the result.
Best Regards,
8Theme’s Team
Hi Rose / Team,
I have updated the theme – but I’m still not able to access the Styling / Color section.
Let me know how we can proceed.
Thanks.
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