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Unable to edit any page using Elementor. I tried safe mode, but it doesn’t work.

This topic has 3 replies, 2 voices, and was last updated 4 hours, 56 minutes ago ago by Clara A

Clara A

Participant

October 4, 2024 at 15:35

unable to edit any page using Elementor. I tried safe mode, but it doesn’t work. I don’t have any additional plugins installed

#417213 Copied Theme version: 9.4.2

2 Answers

Rose Tyler

Support staff

October 4, 2024 at 15:59

Hello, Clara A,

Thank you for reaching out to us.

Do you see fatal errors in Woocommerce > Status > Logs?

Could you provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#417224 Copied

Clara A

Participant

October 5, 2024 at 12:40

I sent you the user using the private content area.

Content is visible for topic creator and
support staff only.

#417325 Copied
Tagged: best selling woocommerce themes glitches, elementor issues woocommerce themes, elementor safe mode failure, troubleshooting woocommerce themes editing, unable to edit woocommerce themes, woocommerce themes editing problems
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