Request for Customizations on WordPress E-commerce Website

This topic has 4 replies, 2 voices, and was last updated 43 minutes ago ago by Tony Rodriguez

  • Avatar: Muhammad Saleem
    DashDoor
    Participant
    October 4, 2024 at 17:10

    Dear [Team],

    I hope this email finds you well.

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    support staff only.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 5, 2024 at 11:33

    Hello, @DashDoor,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that you can create a new custom layout or modify the existing layout of your single product page using the XStore Builders. This can be accomplished through the Single Product Builder available in Elementor, allowing you to tailor the design according to your specific requirements.

    For detailed instructions and further assistance, please refer to our theme documentation at the following links:

    – [XStore Single Product Builder with Elementor](https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/)
    – [Request a Quote Feature](https://www.8theme.com/documentation/xstore/xstore-features/request-a-quote/)

    We trust that this information will be helpful to you. Should you have any further inquiries, please do not hesitate to reach out.

    Best Regards,
    The 8Theme Team

    Avatar: Muhammad Saleem
    DashDoor
    Participant
    October 5, 2024 at 12:19

    Plz help me to do so .

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    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 5, 2024 at 13:40

    Hello, @DashDoor,

    Upon reviewing your website, we have noticed that the issue persists. As part of our troubleshooting process, we kindly request that you temporarily deactivate the CDN/server cache and all third-party plugins on your website. Please review the site’s functionality once these changes have been implemented.

    Kindly inform us of the outcome once these adjustments have been made.

    Should the issue continue, please ensure that all third-party plugins remain deactivated. Additionally, we would appreciate it if you could grant us permission to conduct a thorough debug of your site. This process will involve deactivating all third-party plugins and any on-site customizations to better understand and resolve the issue.

    Please ensure that you have a complete backup of your site before proceeding with these steps.

    Thank you for your cooperation and understanding.

    Best Regards,
    8Theme’s Team

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