Upper main menu has covered the content, please advise

This topic has 6 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Murphy
    Murphy
    Participant
    October 5, 2024 at 12:15

    Hi,

    I got a problem in my page
    https://test.sunnny.com.hk/?woo-share=YeiO7KRo21v00gvPlBviGMTAU1WIAoW3

    The index page is okay. However,
    when I am reading posts/page, the main menu has covered my page content

    Please advise

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2024 at 08:06

    Hello, Murphy,

    Thank you for reaching out to us.

    Please go to Header Builder via Elementor > edit templates > disable overlap https://prnt.sc/3jw_yfdKinQ8 or provide us with temporary wp-admin access, and we will check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Murphy
    Murphy
    Participant
    October 14, 2024 at 23:38

    https://test.sunnny.com.hk/cart-2/

    still the same, the topic (1) shopping cart is covered by the main menu when I use mobile device.. I disabled the header overlap for mobile device

    please advise

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 09:22

    Hello,

    We kindly request access so we can assist you. Currently, due to certain WooCommerce settings, we are unable to navigate to the single product page or add a product to the cart without being logged in. To resolve this, please navigate to **WooCommerce > Settings > Site Visibility**.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme Team

    Avatar: Murphy
    Murphy
    Participant
    October 15, 2024 at 21:26

    I have provided with private content

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2024 at 07:40

    Hello, Murphy,

    We appreciate your prompt response.

    XStore Builders > Header Builder via Elementor > edit template https://prnt.sc/GBWOhMCE8953 > We’ve disabled the overlap https://prnt.sc/JsGEm1EzAdq5 Please clear cache and check the result.

    Best regards,
    8Theme Team

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