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When tried to edit and save the menu it redirected to 404 page

This topic has 2 replies, 2 voices, and was last updated 1 hours, 7 minutes ago ago by Rose Tyler

slw250@hotmail.com

Participant

October 6, 2024 at 11:23

We are trying to edit a menu called “New Menue V062024.” Whenever we try to save the menu, it redirects to a 404 page. However, the menu is saved. Can you please help us resolve this issue?

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1 Answer

Rose Tyler

Support staff

October 6, 2024 at 12:25

Hello,

Thank you for reaching out to us with your concern.

We recommend that you disable all third-party plugins that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best Regards,
8Theme’s Team

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Tagged: 404 page redirection, fix woocommerce issues, menu editing trouble, woocommerce error solution, wordpress menu saving error, wordpress templates guide
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