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Quick View ‘Add to Cart’ button does not work for products of “Variable Product” data type ONLY

This topic has 2 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

Tom

Participant

October 7, 2024 at 07:01

When using Quick View of a product that has product variations, clicking “Add to Cart” causes button to freeze and loop forever (busy/progress icon appears forever), however item is actually added to the cart.

Icon shows “progress” spinning circle forever and never goes away. However, if a user manually reloads the page or goes to the cart, the item was indeed added to the cart!

When using Quick View of a “Simple Product” type, there is no issue when using Quick View to “Add to Cart” — the Quick View correctly closes and displays message “Product Added.”

Steps to repeat issue:
1) go to Shop Archive page (‘product collection’)
2) Find any product that has a product variation (for example “14KT WHITE GOLD PAPERCLIP BRACELET 3.8MM 7.5 INCHES” or “14KT YELLOW GOLD ANCHOR 4.2MM 18 INCHES”
3) Click the “Quick View”
4) Select any product variation (“Product Length”)
5) Click “Add to Cart”

See attachment.

Tested on both Chrome and Firefox.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

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1 Answer

Andrew Mitchell

Support staff

October 8, 2024 at 14:06

Hello, Tom,

We hope this message finds you well. We are pleased to inform you that we have implemented certain fixes and would kindly ask you to verify their effectiveness at your earliest convenience. Please ensure to clear your browser cache before conducting the verification to see the changes accurately.

These fixes will also be included in the upcoming update.

Thank you for your attention and cooperation.

Best Regards,
8Theme’s Team

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Tagged: add to cart button, quick view problem, variable product issue, woocommerce product type error, woocommerce themes fix, wordpress ecommerce solutions
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