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Not able to import the demo themes in my website

This topic has 2 replies, 2 voices, and was last updated 3 hours, 50 minutes ago ago by Tony Rodriguez

Jasmine Sultana

Participant

October 7, 2024 at 07:47

I am not able to import your demo themes into my website as no option is showing for importing the themes. Please guide me.

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1 Answer

Tony Rodriguez

Support staff

October 7, 2024 at 08:28

Hello, @Jasmine Sultana,

Thank you for contacting us and for using XStore.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8
We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site, and then import the demo on your site again.

Please follow our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

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Tagged: demo themes import error, fixing woocommerce import problems, importing demo themes, solving import issues, woocommerce wordpress templates, wordpress website troubleshooting, wordpress woocommerce import guide
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