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Critical error in multisite wordpress intallation

This topic has 4 replies, 2 voices, and was last updated 33 minutes ago ago by Mirko

Mirko

Participant

October 7, 2024 at 10:35

Something went wrong, and the page is not available could you please help me?

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3 Answers

Rose Tyler

Support staff

October 7, 2024 at 10:55

Hello, Mirko,

There is a critical error on the page.
1/ Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

2/ Provide us with temporary FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

3/ Contact your hosting provider and ask to check and fix this error https://prnt.sc/Wtvey0IZ2YAk visible in the browser console.

Best Regards,
8Theme’s Team

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Mirko

Participant

October 7, 2024 at 11:26

have a look in private content area please

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Mirko

Participant

October 7, 2024 at 13:07

Now I see this error in debug mode..

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Tagged: critical wordpress installation issues, fix wordpress multisite error, multisite wordpress error, troubleshoot woocommerce multisite, woocommerce themes error
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