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Sharing product page doesn’t show product image

This topic has 2 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Rose Tyler

Owen

Participant

October 8, 2024 at 15:00

Hi, I don’t think this is something specific to me.
The sharing buttons on product page work as they should with whatsapp as a product image is automatically attached to the shared link.
However, when sharing the product page link on facebook, on X or in email, no product image is attached to the shared link.

#417819 Copied Theme version: 9.4.0

1 Answer

Rose Tyler

Support staff

October 8, 2024 at 16:04

Hello, Owen,

Thank you for reaching out to us with your query.

Use an SEO plugin to add the necessary OG image and OG description for your pages, posts, and products. Try for example Yoast SEO plugin.

Please remember to clear the Facebook cache for any products or pages that have been previously shared. You can do so by using the following link: https://developers.facebook.com/tools/debug/sharing/

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
8theme team

#417840 Copied
Tagged: product image, product sharing, sharing page issue, solutions, templates, woocommerce, wordpress
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