Hello please take a look in xstore theme page speed insight before closing our case

This topic has 3 replies, 2 voices, and was last updated 41 minutes ago ago by KSP ELECTRONICS

  • Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    October 10, 2024 at 06:21

    My website is affected due to xstore theme potential problems in page speed insight. I request you to kindly correct all errors in xstore theme page speed test. my website will be automatically improve if you solve all errors in xstore theme. i have also attached some Google page speed insight of xstore theme please go through that and verify by yourself.

    Thanks & Best Regards
    KSP ELECTRONICS

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 10, 2024 at 09:41

    Dear @KSP ELECTRONICS,

    I hope this message finds you well. I am writing to address a few points regarding the use of the XStore Ajaxify feature available on each Elementor widget. This feature is designed to be user-friendly and does not require any coding skills. For your reference, please see the following screenshot: https://www.awesomescreenshot.com/image/49798158?key=c81fa20aea0720fefd3adc8c4639cf5e. We could made few activations of such feature for widgets on your home page, but unfortunately you didn’t provide us the correct wp-admin access, so, please, try to activate such feature from your side.

    It seems there may have been some miscommunication concerning the level of support we are able to provide. Our role is primarily to guide and advise you through the optimization process, rather than implementing changes directly on your website. We provided you the most detalized instructions also in other topics (https://www.8theme.com/topic/my-website-is-not-loading-properly-taking-too-much-time-in-loading/#post-415624) you could follow but such instructions seems to be ignored by you.

    Additionally, we can suggest that you can either remove or minimize the use of hidden content on certain devices.

    We also recommend that you perform a test on your website using GTmetrix, where you will find suggestions for potential improvements.

    Could you please inform us about the steps you have taken towards optimization based on our suggestions? It is important for us to understand your confirmation of having implemented the changes.

    We strive to provide exceptional support for all themes from Envato, and it is crucial that our guidelines and suggestions are followed to ensure the best results. If there are any issues or dissatisfaction with the support provided, we are more than willing to discuss this further via email to ensure confidentiality and address any concerns effectively.

    Thank you for your attention to these matters. We look forward to your response and are here to assist you further.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    October 10, 2024 at 11:05

    Dear Support Team,
    I have not enabled lazy load featured.
    and i am talking about the xstore theme speed test issues. not talking about my website speed test, Suppose if you are travelling in a train which is running very slow (50KMPH) then how you can hope that you travel with a high speed (200KMPH) in that train. This is the point that i am trying to highlight you. so there is the problems in xstore theme page speed you may check default xstore theme page speed test in any page insight. so i kindly request you to please address your xstore theme speed issue ASAP, my website will automatically speed up similar to if you traveling in a very high speed train then your speed is also very fast.

    Thanks & Best Regards
    KSP ELECTRONICS

  • Viewing 3 results - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.