This topic has 2 replies, 2 voices, and was last updated 2 minutes ago ago by Rose Tyler
Hello!
I am having a problem.
I have added a GIF to my main product image and it does not play automatically.
I attach video and product in private.
Do you know how to solve this?
Thank you very much
Hello,
Thank you for reaching out to us.
We suggest activating another theme, specifically the Storefront (default WooCommerce theme), which can be found under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.
Best regards,
8Theme’s Team
You must be logged in to reply to this topic.Log in/Sign up