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Product image slide overflows from frame

This topic has 4 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

  • Avatar: leduy500
    leduy500
    Participant
    October 10, 2024 at 15:38

    The product image slide on the left of the main image is overflowing out of the frame. How do I customize it to fit within the frame?

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    support staff only.
    #418181 Copied Theme version: 9.4.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2024 at 15:41

    Hello, leduy500,

    Thank you for reaching out to us.

    Could you kindly provide the URL of the product where the issue is occurring? Additionally, please let us know which browser you are using to help us better assist you.

    We appreciate your cooperation.

    Best Regards,
    8Theme’s Team

    #418183 Copied
    Avatar: leduy500
    leduy500
    Participant
    October 10, 2024 at 15:46

    I use chrome browser

    Please contact administrator
    for this information.
    #418184 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2024 at 15:57

    Hello, leduy500,

    We appreciate your prompt response.

    We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    Best Regards,
    8Theme’s Team

    #418185 Copied
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