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Suddenly, your theme conflicts with the “PRO Elements” Plugin.

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Tony Rodriguez

Grace Chen

Participant

October 10, 2024 at 21:13

Hello,

Suddenly, your theme conflicts with the “PRO Elements” Plugin.

1) If I turn off PRO Elements, my original footer disappears and becomes incorrect, and I can not edit it.

2) If I enable the plugin, my page editing with the Elementor function will break; see the attached screenshot!

Please advise.

Thank you,
Grace

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#418206 Copied Theme version: 9.4.1

3 Answers

Tony Rodriguez

Support staff

October 11, 2024 at 05:24

Hello, @Grace Chen,

Thank you for reaching out to us with your concern.

We kindly request that you clear your browser cache and try again.

We hope this resolves the issue. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

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Intermarket Guest Amenities

Participant

October 22, 2024 at 05:05

Hello, I have the same issue and it’s most definitely not the Browser Cache. I have cleared it so many times but it’s not working.

Elements Pro – when deactivated, my header & footer break and generic content shows but when it’s activated, I cannot use Elementor to edit my pages and site content and cannot publish new pages

Pleeeeeease give some guidance as to how we can fix this. If you need to login to my site, the details are in Private area.

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Tony Rodriguez

Support staff

October 22, 2024 at 06:17

Hello, @Intermarket Guest Amenities,

To ensure a smooth and efficient resolution process, we kindly request that you refrain from creating multiple topics for the same issue. This helps us avoid any inconvenience and allows us to assist you more effectively.

We have already responded to your query in the following thread: (https://www.8theme.com/topic/elementor-not-working-when-i-try-to-edit-my-pages/#post-419836)

Please review our response there and feel free to reply directly in that thread if you have any further questions or concerns.

Thank you for your understanding and cooperation.

Best regards,
The 8Theme Team

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