Return to previous page

I have Error in Lightbox with Waitlist and Request A Quote can’t close it after open it

This topic has 9 replies, 6 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

YooMart

Participant

October 11, 2024 at 02:05

I have Error in Lightbox with Waitlist and Request A Quote can’t close it after open it.
I have this error in all product pages :
help please.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#418213 Copied Theme version: 9.4.2

8 Answers

Luca Rossi

Support staff

October 11, 2024 at 09:09

Hi @woomart,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#418262 Copied

YooMart

Participant

October 11, 2024 at 21:05

Please Check the privet content area

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#418351 Copied

YooMart

Participant

October 13, 2024 at 12:25

hello,

Any update in my problem ?

#418442 Copied

YooMart

Participant

October 14, 2024 at 06:33

can any one help please

#418477 Copied

Jack Richardson

Support staff

October 14, 2024 at 10:47

Dear @woomart,

We hope this message finds you well.

We apologize for the delay in our response. We have developed a patch #9426890 that addresses the issues related to the popup closing actions, as shown here: https://prnt.sc/o5wsNosB4G_T. The patch has already been installed on your website, and we have tested the popup functionality without encountering any issues.

Kindly review the changes on your end and let us know if everything is functioning as expected.

Thank you for your understanding and cooperation.

Best regards,
Jack Richardson
The 8Theme Team

#418547 Copied

Erdem

Participant

October 18, 2024 at 04:39

Hi @jack-richardson

***message edited***

Fix worked. Thanks!

#419285 Copied

Rose Tyler

Support staff

October 18, 2024 at 09:47

Hello, Erdem,

You’re welcome!

Best Regards,
8Theme’s Team

#419349 Copied

Andrew Mitchell

Support staff

October 18, 2024 at 11:29

Dear woomart,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#419377 Copied
Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘I have Error in Lightbox with Waitlist and Request A Quote can’t close it after open it’' has been successfully resolved, and the topic is now closed for further responses

I have Error in Lightbox with Waitlist and Request A Quote can’t close it after open it

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection