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PROBLEM WITH TAG MANAGER AND THANK YOU PAGE XSTORE

This topic has 2 replies, 2 voices, and was last updated 1 hours, 10 minutes ago ago by Jack Richardson

OnlyCBD

Participant

October 11, 2024 at 11:40

Good morning.
We are having problems with Tag Manager which tells us that there is an error on the Thank you page, after placing the order.

We tried changing the theme and it was working.
Any idea how we can fix it?
I am attaching a video in the private area.

We are using the plugin: GTM4WP – A Google Tag Manager

Many thanks for all

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1 Answer

Jack Richardson

Support staff

October 11, 2024 at 16:21

Dear @OnlyCBD,

We hope this message finds you well.

Could you kindly provide us with the correct WP-admin access to your website, as well as the URL of the specific page where you are encountering the issue? This will allow us to compare the results and investigate the cause on that particular page.

Thank you for your cooperation.

Best regards,
Jack Richardson
8Theme Team

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