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Banner and category description is not showing

This topic has 4 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

ziga32

Participant

October 11, 2024 at 13:42

Banner and category description is not showing
https://dev.showroom.si/kategorija-izdelka/stoli/
https://tinyurl.com/25gey6wa

Unless I view it in incognito, or hard refresh?
How can I avoid that?

#418309 Copied Theme version: 9.3.16

3 Answers

Rose Tyler

Support staff

October 11, 2024 at 14:06

Hello,

Thank you for reaching out to us.

We have reviewed your website and the content visible – https://prnt.sc/poqiQ4FwZwLn We can confirm that the content is visible to us both when logged in and when not logged in. Therefore, we are unable to identify any issues on our end.

We kindly recommend clearing your browser’s cache, as this may resolve the issue.

Best Regards,
8Theme’s Team

#418316 Copied

ziga32

Participant

October 11, 2024 at 14:56

I see it only wors via direct link.

If you visit
https://dev.showroom.si/
and click on a first menu item “Izdelki”
then click on categories in a sidebar, it won’t show category text and a banner.

I just disabled ajax filtering, now it works ok.

#418321 Copied

Andrew Mitchell

Support staff

October 13, 2024 at 22:59

Dear ziga32,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#418459 Copied
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The issue related to '‘Banner and category description is not showing’' has been successfully resolved, and the topic is now closed for further responses

Banner and category description is not showing

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