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Once I click my account it shows a error 404 page

This topic has 3 replies, 2 voices, and was last updated 1 hours, 20 minutes ago ago by Eazi

Eazi

Participant

October 11, 2024 at 14:51

Hi I’m have an issue with customers Acc
They can’t see dash board it keeps showing error page that can’t track other or do anything the pages are empty

Files is visible for topic creator and
support staff only.

#418320 Copied

2 Answers

Rose Tyler

Support staff

October 11, 2024 at 15:28

Hello, Eazi,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#418326 Copied

Eazi

Participant

October 11, 2024 at 16:09

Okay thank you

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