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I purchased xstore theme from theme forest but its not working

This topic has 2 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

Zeeshan Ashfaq Bhatti

Participant

October 11, 2024 at 17:54

everytime i am trying to upload zip file after sometime new window open and following words are written

The link you followed has expired.
Please try again.

Files is visible for topic creator and
support staff only.

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1 Answer

Tony Rodriguez

Support staff

October 12, 2024 at 06:12

Hello, @Zeeshan Ashfaq Bhatti,

Thank you for contacting us and for using XStore.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://ibb.co/tZwzJSv

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

You can download the XStore theme and core plugin zip file here: https://www.8theme.com/downloads/

We hope this helps.

If the issue still persists, kindly provide us with access to your site’s WordPress admin panel in the private content area. This will allow us to review your settings and assist you further.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

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