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Email builder not sending as created to customers

This topic has 2 replies, 2 voices, and was last updated 7 hours, 14 minutes ago ago by Rose Tyler

Dave E

Participant

October 14, 2024 at 12:12

Hi,
I have built emails using the builder to send when the shop is used, but they are not sending as created. I have attached images below to show what i mean.

Files is visible for topic creator and
support staff only.

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1 Answer

Rose Tyler

Support staff

October 14, 2024 at 13:04

Hello,

Thank you for reaching out to us.

Make sure that “Developer Mode” is disabled – https://prnt.sc/BIaXX88gUXq4

Best Regards,
8Theme’s Team

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