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Mega menu failed after installation demo

This topic has 10 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Rose Tyler

Luke

Participant

October 14, 2024 at 21:13

Hi there,

I have installed a demo for tools and the mega menu doesn’t work properly, it seems to be broken. I tried to follow the notification, but wasn’t successful in finding 8them menu.

Also, the other issue is that when clicked on Shop on menu, I would expect all products displayed on on page with the filter on the left side. The filter is there, but products not. Also filter doesn’t work properly as when clicked on the category, it doesn’t do anything, e.g. displaying the product from the specific category.

Here’s the notification: Oops, looks that mega-menu was not imported correctly. Go to Appearance > Menus > edit menu and use the 8theme menu options to select the Static Block for this menu item and show the mega-menu content

Cheers

#418674 Copied Theme version: 9.4.2

9 Answers

Rose Tyler

Support staff

October 15, 2024 at 08:39

Hello, Luke,

Thank you for reaching out to us and for using our theme.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#418715 Copied

Luke

Participant

October 15, 2024 at 09:05

Mega menu failed after installation demo

Please contact administrator
for this information.

#418718 Copied

Rose Tyler

Support staff

October 15, 2024 at 09:30

Hello, Luke,

We are currently unable to log in and would appreciate it if you could kindly verify the credentials at your earliest convenience.

Thank you for your assistance.

Best regards,
8Theme Team

#418724 Copied

Luke

Participant

October 15, 2024 at 09:47

Sorry, you should have it now.

#418728 Copied

Rose Tyler

Support staff

October 15, 2024 at 10:38

Hello, Luke,

1/ https://prnt.sc/nKWY84cDksYm > https://prnt.sc/zguNluOJ7b5p

2/ https://prnt.sc/ld3S0_kn9snt

Best regards,
8Theme Team

#418738 Copied

Luke

Participant

October 15, 2024 at 10:55

Hi Rose,

that was quick, thanks. Just a detail, there is an error message under the filter https://prnt.sc/LPC_OZmLokib . Can you remove this? thanks,

Luke

#418741 Copied

Rose Tyler

Support staff

October 15, 2024 at 12:08

Hello, Luke,

We would like to inform you that the changes have been made through Appearance > Widgets https://prnt.sc/7VWQfqNw5VVy

Best regards,
8Theme Team

#418749 Copied

Luke

Participant

October 15, 2024 at 13:35

Many thanks, really appreciate it

#418760 Copied

Rose Tyler

Support staff

October 15, 2024 at 14:23

Hello, Luke,

You’re welcome!

Best regards,
8Theme Team

#418768 Copied
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