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Cart / Checkout Progress Bar and Progress Bar – Issue with multicurrency

This topic has 4 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

Fifco2000

Participant

October 15, 2024 at 15:43

Hello, I also find another issue I dont know how to manage it.

Cart / Checkout Progress Bar: I set it up at 150 (€), bude when I change currency to KČ (Czechia) it does not care about there is exchange rate 1:25.3 (EURO:KČ). How can I manage it, or can you create PATCH for that also?

In case you will fix it, could you write here how did you did it, please?

Thank you

Please, contact administrator
for this information.

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3 Answers

Jack Richardson

Support staff

October 16, 2024 at 07:33

Hello @Fifco2000

Could you please, provide us a video for better understanding the issue you have ? We could follow the steps from the video you shared to recreate the issue from our side.

Kind regards, Jack Richardson

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Fifco2000

Participant

October 16, 2024 at 17:29

I am sending video

Files is visible for topic creator and
support staff only.

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Jack Richardson

Support staff

October 17, 2024 at 10:27

Dear @Fifco2000,

Thank you for providing the details regarding your issue.

Please note that it is not always possible to ensure compatibility with all existing plugins. However, we would like to offer a few suggestions to help resolve the compatibility issue you’re facing.

1. You can submit a feature request on our taskboard https://www.8theme.com/roadmap/ to request the addition of compatibility between our progress bar and the multicurrency plugin you are using.

2. Alternatively, you can submit a request for additional customization through this link: https://www.8theme.com/account/#etheme_customization_panel.

We have provided these options because the issue you raised does not appear to be a bug in our theme, but rather a feature request that could be implemented in a future update or customized locally on your website.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

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