Mobile menu jumps when you tap and it is impossible to get to the desired item

This topic has 6 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Luca Rossi

  • Avatar: Goostaf
    Goostaf
    Participant
    October 16, 2024 at 18:56

    I thought an update would solve the problems, but alas. In the mobile menu when you click on any item first the menu jumps and can not click immediately, only from the second click, I do not understand what the problem is, please help, attached video

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    for this information.
    5 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    October 18, 2024 at 04:22

    Hi @Goostaf,

    It seems this issue happens on the Safari browser on iPhone only. To fix it, please try adding this custom CSS codes:

    
    .bx-ios .et-mobile-panel .et-content_toggle .et-content {
        position: static;
        transform: none;
        display: flex;
        flex-direction: column;
        justify-content: center;
    }
    .bx-ios .et-mini-content-head.et-inline-type {
        display: none;
    }
    

    Hope it helps!

    Avatar: Goostaf
    Goostaf
    Participant
    October 18, 2024 at 08:21

    Alas, the code doesn’t work

    Avatar: Justin
    Luca Rossi
    Support staff
    October 18, 2024 at 08:44

    Hi @Goostaf,

    Please clear the caches and check again.

    Also check our video.

    Thank you!

    Please contact administrator
    for this information.
    Avatar: Goostaf
    Goostaf
    Participant
    October 18, 2024 at 13:27

    We cleaned it, it didn’t work, let’s try from other devices, your video has the Menu Header disappearing from the top, why?

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    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    October 19, 2024 at 10:57

    Hi @Goostaf,

    Can you check again?

    Screenshot was tested on iPhone 11 Safari.

    Best Regards,
    The 8Theme DevTeam.

    Files is visible for topic creator and
    support staff only.
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