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Required to fixed Left-Right Scrolling and Scroll Smoothness Issues

This topic has 4 replies, 3 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

uttam pradhan

Participant

October 17, 2024 at 02:57

Dear XStore Support Team,

I am reaching out to seek assistance with a couple of issues I am currently experiencing with the XStore theme on my website.

1. Website Moving Left to Right
The website can be dragged left to right, and it appears to not be properly fixed in place. This issue occurs even though I’ve set the page layout to “Full Width” in Elementor, and I’ve tried implementing the following CSS:

css
Copy code
html, body {
overflow-x: hidden;
}

.your-section-class {
max-width: 100%;
overflow-x: hidden;
}
While this has fixed the issue on my homepage, the problem persists on individual product pages. I would appreciate your help in ensuring that the site is fully stabilized and doesn’t shift left and right on any page.

2. Scroll Behavior Not Smooth
Additionally, I’ve noticed that the scroll behavior on my site is not smooth. It feels choppy and not fluid, which impacts the user experience. Could you kindly guide me on how to make scrolling smoother across the site? please check the site and resolve the problem.

I would greatly appreciate any advice or guidance on how to resolve these issues. Thank you for your assistance, and I look forward to your response.

#419048 Copied Theme version: 9.4.2

3 Answers

uttam pradhan

Participant

October 17, 2024 at 02:59

Check for fake sales

Please contact administrator
for this information.

#419049 Copied
Jack Richardson

Support staff

October 17, 2024 at 10:57
Dear @uttam pradhan,

We hope this message finds you well.

1. Upon reviewing your website and individual product pages, we did not encounter any issues related to scrolling. Kindly provide us with the URLs of the specific pages where you are experiencing this issue, or share a video demonstrating the problem.

2. If you would like to implement smooth scrolling for your content, you can add the following code snippet in the Theme Options:
```
html {
    scroll-behavior: smooth;
}
```
3. Regarding the fake sales display, it appears to be functioning correctly. You can view the screenshot here: https://prnt.sc/UZN2g_3bqMmx.

We kindly request that you clear your browser cache and recheck the issues on your end. If the problem persists, please provide us with the necessary details to replicate the issue, along with the correct wp-admin access (in a private area), so we can investigate further.

Thank you for your cooperation.

Best regards,
Jack Richardson
8Theme Team
#419134 Copied
Andrew Mitchell

Support staff

November 12, 2024 at 11:04

Dear uttam pradhan,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#422914 Copied
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Required to fixed Left-Right Scrolling and Scroll Smoothness Issues

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