Checkout page, neither paypal or stripe are working

This topic has 13 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: Verno
    Verno
    Participant
    October 17, 2024 at 03:15

    Hello Guys,
    I have restart my website and just make a new one, since I have this problem with the single page, Please I need you to fix that I can activated yith paypal in my site, thanks.
    You already resolved it for me in this post https://www.8theme.com/topic/checkout-page-neither-paypal-or-stripe-are-working/#post-417361

    12 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    October 17, 2024 at 11:57

    Hi @Verno,

    We tried to login to your website but it’s not working.

    Could you please double check?

    https://prnt.sc/ZBkZfGAW4U-J

    Thank you!

    Please contact administrator
    for this information.
    Avatar: Verno
    Verno
    Participant
    October 17, 2024 at 13:36

    Hi,
    Please try again.
    Thanks

    Avatar: Justin
    Luca Rossi
    Support staff
    October 18, 2024 at 10:01

    Dear Verno,

    We hope this message finds you well.

    Kindly log in to your PayPal account using the following link: [https://prnt.sc/BJlVbcqoFwmL](https://prnt.sc/BJlVbcqoFwmL).

    Additionally, we have confirmed that the Stripe payment option is functioning correctly on the checkout page. You can view it here: [https://prnt.sc/fM-pfMtpZUmx](https://prnt.sc/fM-pfMtpZUmx).

    Could you please review and verify this information at your earliest convenience?

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Verno
    Verno
    Participant
    October 18, 2024 at 13:32

    When I use yith to connect to my paypal, I have error attached in the screeshot. That’s why I have to download woocommerce paypal but after tries, It’s created api in paypal account but failed to connect in the store.

    Files is visible for topic creator and
    support staff only.
    Avatar: Verno
    Verno
    Participant
    October 18, 2024 at 13:42

    Error I encountered after I have inserted manually credentials

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    October 19, 2024 at 07:56

    Dear Verno,

    We hope this message finds you well.

    We would like to inform you that the PayPal button is now visible on both the cart and checkout pages, as shown in the following screenshots:

    – [Screenshot 1](https://prnt.sc/FacC-6uouxRl)
    – [Screenshot 2](https://prnt.sc/vtYX-ls-7iJv)

    Could you kindly confirm if everything is functioning as expected?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Verno
    Verno
    Participant
    October 19, 2024 at 08:08

    It’s functioning but I’m not using this checkout another, and my page have problem on it all image load in frontpage, doesn’t appear well and I see unexpected text, please try to fix that

    Avatar: Verno
    Verno
    Participant
    October 19, 2024 at 08:12

    All are good but the homepage are broken, and doesn’t show what it’s supposed to show before

    Avatar: Justin
    Luca Rossi
    Support staff
    October 19, 2024 at 08:15

    Hi @Verno,

    The following images are broken, you just need to edit your home page with Elementor and re-add the images:

    https://prnt.sc/SgSQ-AgOgGjj

    Best regards,
    The 8Theme Team

    Avatar: Verno
    Verno
    Participant
    October 19, 2024 at 13:39

    Hello,
    Please check in the private content.
    thanks

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    October 21, 2024 at 05:00

    Hi @Verno,

    Did you change the password?

    We couldn’t login to your WordPress dashboard anymore.

    Thanks.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 21, 2024 at 21:08

    Dear Verno,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Checkout page, neither paypal or stripe are working’' has been successfully resolved, and the topic is now closed for further responses

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