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The widget filter products by brands not showing all brands

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    October 17, 2024 at 12:46

    Hi there
    I have used the widget filter products by brands at the shop sidebar
    but is not brinking all the brands that the products have.
    I ahve chacked and the brands ara related properly with the right products but still the brand name for these producst at the sidebar is not appearing.
    Please advice

    #419167 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2024 at 12:59

    Hello, Cr3atorf1lm,

    Thank you for reaching out to us.

    Please provide some screenshots and URLs for a better understanding of your request.

    Additionally, provide temporary FTP access.
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    #419171 Copied
    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    October 24, 2024 at 12:41

    Hi there,
    issue has been resolved

    #420323 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 24, 2024 at 12:41

    Dear Cr3atorf1lm,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #420324 Copied
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The issue related to '‘the widget filter products by brands not showing all brands’' has been successfully resolved, and the topic is now closed for further responses

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