Request for Assistance – Changing Website Shop Video

This topic has 4 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Muhammad Saleem
    DashDoor
    Participant
    October 17, 2024 at 21:29

    Dear 8theme Support Team,

    I hope this email finds you well. I am writing to request assistance with changing the video on my website’s shop page. I would like to replace the current video with a new one.

    Could you please provide me with step-by-step instructions on how to do this? I would greatly appreciate any guidance on this.

    Thank you for your prompt assistance. I look forward to hearing back

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    support staff only.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 18, 2024 at 07:06

    Hello, @DashDoor,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    1/ Should you need to remove the image highlight marked in red, kindly follow these steps:

    1. Navigate to XStore Builders.
    2. Select ‘Product Archive Builder’.
    3. Choose ‘Edit Template’.
    4. Proceed to ‘Edit Banner’.
    5. Here, you can add or remove the image as required.
    6. Ensure to update the changes once completed.

    For your reference, images have been provided in the private content area.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Muhammad Saleem
    DashDoor
    Participant
    October 18, 2024 at 21:07

    Private content not found.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 19, 2024 at 05:25

    Hello, @DashDoor,

    Please check again the private content area. We have added images. https://ibb.co/3rDHjmx

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
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