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Assistance Required for OTP Verification Plugin Compatibility

This topic has 2 replies, 2 voices, and was last updated 1 hours, 4 minutes ago ago by Jack Richardson

Vihaan

Participant

October 18, 2024 at 06:12

Hi Team,

I am currently using the MiniOrange OTP verification plugin on my website. The OTP feature is not functioning as expected.

Are there any necessary adjustments or compatibility settings that I need to make in order to resolve this issue? I would appreciate your support in getting this feature working smoothly.

Looking forward to your guidance.

Best regards,
Teja

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1 Answer

Jack Richardson

Support staff

October 18, 2024 at 10:25

Dear @Vihaan,

We hope this message finds you well.

Could you kindly provide us with more details regarding the issue you are experiencing? Additionally, we would appreciate it if you could test your plugin with the default Storefront theme to determine whether the issue is specific to the XStore theme. Please share screenshots, videos of the results for our reference.

Furthermore, we would be grateful if you could provide us with the link to the plugin you are using. While we strive to ensure compatibility with as many plugins as possible, please note that it may not always be feasible to guarantee compatibility with all existing plugins. However, we are always open to exploring potential solutions.

If you require any additional customizations for your specific case, you are welcome to submit a request through the following link: https://www.8theme.com/account/#etheme_customization_panel.

Thank you for your understanding and cooperation.

Best regards,
Jack Richardson
The 8Theme Team

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