“New” badge doesn’t display corectly on shop page

This topic has 5 replies, 4 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: yeb3ch
    Mario :)
    Participant
    October 18, 2024 at 06:41

    Hi

    I activated the “New” badge from the theme settings but it’s not displayed correctly, as you can see on screenshots. So for now I just changed the days limit to 0 so it doesn’t appear.
    After that, I also tried with Yith badge management but still the same issue.
    Credentials in private.

    Regards,
    Mario 🙂

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2024 at 07:15

    Hello Mario,

    Thank you for reaching out to us.

    Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/xstore-badges-on-products/

    The New Label takes into account the “last update or modification date” of the product. To change this, custom code can be added in the functions.php file of the child theme:
    add_filter('product_new_label_on_date_created', '__return_true');

    Best Regards,
    8Theme’s Team

    Avatar: yeb3ch
    Mario :)
    Participant
    October 18, 2024 at 07:36

    Hi Rose,

    I already read the article.
    The issue is about how it looks.

    Regards,
    Mario 🙂

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2024 at 11:25

    Dear @Mario :),

    We hope this message finds you well.

    We would like to inform you that the issue with the display of the “New” label was caused by the settings in your WP Rocket plugin. To resolve this, we have temporarily deactivated the following option: https://prnt.sc/xkc8XaAewvDJ. The “New” label is now displaying correctly. Kindly review and confirm.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 21, 2024 at 04:20

    Dear Mario :),

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘“New” badge doesn’t display corectly on shop page’' has been successfully resolved, and the topic is now closed for further responses

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