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Organizational Site Colors Not Changing After Theme Color Update

This topic has 8 replies, 4 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

MAHDAR

Participant

October 18, 2024 at 13:09

Hello, I hope you’re doing well.

The issue I’m facing is that I changed the organizational colors and button background in the theme settings, but it’s still using the previous color. I’ve cleared both the theme and plugin cache.

For example, the colors of the “My Account” or “Cart” buttons have not updated.

Please, contact administrator
for this information.

#419404 Copied Theme version: 9.4.2

7 Answers

Rose Tyler

Support staff

October 18, 2024 at 13:55

Hello,

Thank you for reaching out to us.

Could you provide temporary FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#419415 Copied

MAHDAR

Participant

October 18, 2024 at 14:27

thank you

Please contact administrator
for this information.

#419422 Copied

MAHDAR

Participant

October 18, 2024 at 22:37

I can’t change the background of containers in Elementor. It changes in Elementor, but the color doesn’t change on the page.

Please contact administrator
for this information.

#419461 Copied

Jack Richardson

Support staff

October 19, 2024 at 10:14

Dear @MAHDAR,

We hope this message finds you well.

We would like to inform you that the container background settings applied in the main Theme Options do not affect containers created using the Elementor builder. That option is created for another idea and global background of each page. To set the background for a container in Elementor, please navigate to the “Style” tab of the specific container you wish to edit and adjust the background color settings there. You can refer to the following screenshot for guidance: https://prnt.sc/tYXSpqjn5d2k. Once configured, the result on the frontend should appear as expected: https://prnt.sc/iRcI2_Dpmq_w.

We kindly suggest following the steps outlined above to achieve the desired outcome.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team

#419509 Copied

MAHDAR

Participant

October 19, 2024 at 11:19

Thank you, but when I change the overall background color from the page settings, it doesn’t update. It changes in the editor mode, but after refreshing, it doesn’t take effect.

I’ve cleared the cache and enabled developer mode as well.

Please contact administrator
for this information.

#419514 Copied

Jack Richardson

Support staff

October 19, 2024 at 12:26

Hello @MAHDAR

Please, check now !
We added next CSS solution for you -> https://prnt.sc/zOLNaBIfft2k.

Kind regards,
Jack Richardson
The 8theme’s team

#419526 Copied

Andrew Mitchell

Support staff

October 19, 2024 at 12:32

Dear MAHDAR,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#419528 Copied
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The issue related to '‘Organizational Site Colors Not Changing After Theme Color Update’' has been successfully resolved, and the topic is now closed for further responses

Organizational Site Colors Not Changing After Theme Color Update

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