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Problem when I try to change a sample picture & bundle items

This topic has 10 replies, 3 voices, and was last updated 7 minutes ago ago by Andrew Mitchell

Valantis

Participant

October 21, 2024 at 09:06

1. I have a problem when I try to change a sample picture. even i change it, still show the sample picture.
The correct picture is showing in mobile

https://paste.pics/S7IPH
https://paste.pics/S7IQU
————-
2. please advise how I add this section (bundle items) to new product page
https://paste.pics/S7IST

#419671 Copied Theme version: 9.4.2

9 Answers

Rose Tyler

Support staff

October 21, 2024 at 10:30

Hello, Valantis,

Thank you for reaching out to us and for using our theme.

1/ Could you please provide temporary wp-admin access? We need to check your settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

2/ https://www.8theme.com/documentation/xstore/xstore-features/how-to-setup-booster-sales-quantity-discounts/

Best regards,
8Theme’s Team

#419705 Copied

Valantis

Participant

October 21, 2024 at 10:46

please find credentials

Content is visible for topic creator and
support staff only.

#419708 Copied

Rose Tyler

Support staff

October 21, 2024 at 12:23

Hello, Valantis,

We appreciate your prompt response.

We’ve disabled “Remove query strings from static resources” in Theme options > Speed Optimization. Please clear the cache and check how it works now.

Best regards,
8Theme’s Team

#419732 Copied

Valantis

Participant

October 21, 2024 at 12:48

now many items works way better thank you.

but problem with quantity discount still persist. Check my new product.

#419738 Copied

Rose Tyler

Support staff

October 21, 2024 at 13:02

Hello, Valantis,

You’re welcome!

Please describe the problem in more detail.

Best regards,
8Theme’s Team

#419740 Copied

Valantis

Participant

October 21, 2024 at 13:09

when I create a new product the bundle doesn’t show up, I tried to adjust the settings of the “quantity discount” and also tried to make a specific rule for this product.

https://paste.pics/S7IST

#419745 Copied

Rose Tyler

Support staff

October 21, 2024 at 14:34

Hello, Valantis,

Please provide the URL of the problem where the issue is visible.
Make sure a price is added for the product.

Best regards,
8Theme’s Team

#419760 Copied

Valantis

Participant

October 21, 2024 at 14:37

https://shops.ablevo.com/product/dog-doggy/

#419762 Copied

Andrew Mitchell

Support staff

October 21, 2024 at 15:01

Dear Valantis,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#419773 Copied
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Problem when I try to change a sample picture & bundle items

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