Return to previous page

Social Media Sharing Buttons Not Working on Product Pages

This topic has 3 replies, 2 voices, and was last updated 1 hours, 59 minutes ago ago by sherif

sherif

Participant

October 21, 2024 at 14:48

Hello,

I hope you’re doing well.

I’ve noticed that most of the social media sharing buttons on my individual product pages are not working correctly. I’ve tested them, but they don’t seem to function as expected.

Could you please help me resolve this issue and make sure that all the social media sharing buttons work properly on the product pages?

Thank you so much for your assistance!

Best regards,

Content is visible for topic creator and
support staff only.

#419765 Copied Theme version: 9.4.2

2 Answers

Rose Tyler

Support staff

October 21, 2024 at 15:34

Hello,

Thank you for reaching out to us with your query.

Use an SEO plugin to add the necessary OG image and OG description for your pages, posts, and products. Try for example Yoast SEO plugin.

Please remember to clear the Facebook cache for any products or pages that have been previously shared. You can do so by using the following link: https://developers.facebook.com/tools/debug/sharing/

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
8theme team

#419780 Copied

sherif

Participant

October 21, 2024 at 17:10

Hi,

Thank you for your response.

I have checked the share button on Facebook, and it works fine. However, the issue I am facing is with the share buttons on other social media, which are not working. I have tried it on multiple products, but it still doesn’t work.

To help clarify the issue, I have attached some screenshots in the private content area that illustrate the issue I am facing.

Thank you again for your help, and I look forward to your support in fixing this issue.

Best regards,

Content is visible for topic creator and
support staff only.

#419804 Copied
Viewing 3 results - 1 through 3 (of 3 total)