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Product Shot Description / Excerpt is not showing up.

This topic has 3 replies, 3 voices, and was last updated 2 weeks ago ago by Andrew Mitchell

Awais Bhatti

Participant

October 21, 2024 at 16:09

Hello

I have recently imported my own products in woocommerce with a CSV file and deleted the demo products from the x-store, but now the visual editor of Elementor doesn’t show the preview when I try to edit the single product template. – Please Check Screenshot 1

Further, I have added a 150 – 160 chars long short description (I guess you call it an excerpt) but it doesn’t show up on the front end. check the following product https://jarahi.pk/products/certeza-cr-3004-dual-head-rappaport-stethoscope/ – Please Check Screenshot 2

Also, I have tried to add a custom tab, it also didn’t show up on the front end. – Please Check Screenshot 3

Looking forward to your help.

Best Regards
Awais

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#419791 Copied Theme version: 9.4.2

2 Answers

Rose Tyler

Support staff

October 22, 2024 at 07:20

Hello, Awais Bhatti,

Thank you for reaching out to us.

We understand the issues you’re facing after importing your products and making changes to your WooCommerce store. Let’s address each of your concerns:

1. **Elementor Visual Editor Issue** – solved.
XStore Builders > Single Product via Elementor > edit template > Settings > Preview settings > select a product – https://prnt.sc/Qk6zSijQHRTX

2. **Short Description (Excerpt) Not Showing** – solved – https://prnt.sc/LpKT4j9qvvT4

3. **Custom Tab Not Showing** – solved – https://prnt.sc/o_sgIexLugxi

Looking forward to your response and happy to assist further.

Best Regards,
8Theme’s Team

#419854 Copied

Andrew Mitchell

Support staff

November 9, 2024 at 15:43

Dear Awais Bhatti,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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Product Shot Description / Excerpt is not showing up.

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