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Fatal error on Elementor single product page

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Jack Richardson

GBDesignStudio

Participant

October 22, 2024 at 11:29

hey guys

we are getting a fatal error on the Elementor Single page (see attached screenshot of the server log of this error) please, help fix this, thanks.

We have updated the X-Store plugin to Version 5.4.3, as we thought this may have been the issue?

Also, could you help explain is this demo using the Elementor Single page template builder. Our client loves the look of this: https://xstore.8theme.com/elementor2/kids-toys/shop/

thanks and look forward to your reply
Gary

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3 Answers

Rose Tyler

Support staff

October 22, 2024 at 12:06

Hello,

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GBDesignStudio

Participant

October 22, 2024 at 12:36

Thanks all information sent in Provate content area – thanks 🙂

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Jack Richardson

Support staff

October 23, 2024 at 07:19

Dear @GBDesignStudio,

We hope this message finds you well.

We kindly ask you to check the issue again, as we have uploaded a potential fix in the following file: et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/single-product/product-meta.php. However, we did not observe any errors on your single product pages during our previous review.

If the issue persists, could you please provide us with the URL of the product where the error occurs?

Thank you for your cooperation.

Best regards,
Jack Richardson
The 8Theme Team

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