Return to previous page

Creating a page or template and the section is too high – over the menu

This topic has 6 replies, 3 voices, and was last updated 3 weeks, 4 days ago ago by Rose Tyler

SAR24

Participant

October 22, 2024 at 15:29

Hi,

When adding a section to either a page or post or template, the section part on elementor goes above the menu and I always have to add either a padding or margin to top px in the advanced section.

Is there a setting I’m missing either on the menu or somewhere else?

Files is visible for topic creator and
support staff only.

#419995 Copied

5 Answers

Tony Rodriguez

Support staff

October 23, 2024 at 06:16

Hello, @SAR24,

Thank you so much for purchasing our theme and contacting our support center.

Could you kindly provide the URL of the page where you are encountering the issue, as well as your site’s WP-admin access in the private content area? This will allow us to investigate the matter and assist you more effectively.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#420055 Copied

SAR24

Participant

October 23, 2024 at 19:17

I’m actually working on a localhost right now before deploying so it will be hard to give you admin access.

#420203 Copied

Rose Tyler

Support staff

October 24, 2024 at 07:22

Hello, SAR24,

We kindly request that you navigate to the header builder and disable the overlap feature. Depending on the builder you are using, one of the following articles should be helpful to you: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/ https://www.8theme.com/documentation/xstore/troubleshooting/how-to-enable-header-overlap/

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#420257 Copied

SAR24

Participant

October 29, 2024 at 17:35

ok. I’m using Elementor as builder. will check it out. Thx

#420917 Copied

Rose Tyler

Support staff

October 30, 2024 at 08:41

Hello, SAR24,

You’re welcome!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
The 8Theme Team

#420951 Copied
Viewing 6 results - 1 through 6 (of 6 total)