Return to previous page

2 logotypes in cart and checkout page header

This topic has 11 replies, 4 voices, and was last updated 1 months ago ago by Rose Tyler

mecenas666

Participant

October 22, 2024 at 15:30

Hi, can u check why I have 2 logotypes in header on checkout and cart page?

Please, contact administrator
for this information.

#420001 Copied

10 Answers

Rose Tyler

Support staff

October 22, 2024 at 15:41

Hello, Mecenas666,

Thank you for contacting us and for using XStore.

Please provide us with temporary FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#420004 Copied

mecenas666

Participant

October 22, 2024 at 21:15

Check private content.

Please contact administrator
for this information.

#420031 Copied

Jack Richardson

Support staff

October 23, 2024 at 07:14

Hello @mecenas666
Please, check private area.
Kind regards, Jack Richardson

Please contact administrator
for this information.

#420067 Copied

mecenas666

Participant

October 23, 2024 at 16:26

New ftp account created, check private content.

Please contact administrator
for this information.

#420190 Copied

Gabriele

Participant

October 24, 2024 at 07:16

Hi, I’ve the same issue

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#420253 Copied

mecenas666

Participant

October 24, 2024 at 16:00

It works fine with FileZilla.

#420353 Copied

Gabriele

Participant

October 24, 2024 at 17:36

Ok, thx.
I’m waiting for support

#420358 Copied

Jack Richardson

Support staff

October 25, 2024 at 10:04

Hello @mecenas666

Could you please, check now ?
We have released a patch with id #9435783 that has been applied on your web-site.

@Gabriele as we didn’t get the wp-admin access from you, please, install such patch by yourself now and check the results.

Kind regards, Jack Richardson

#420448 Copied

Gabriele

Participant

October 25, 2024 at 10:37

It works well.
Thx.

Gabriele

#420459 Copied

Rose Tyler

Support staff

October 25, 2024 at 11:03

Hello, Gabriele,

You’re welcome!

Best Regards,
8Theme’s Team

#420466 Copied
Viewing 11 results - 1 through 11 (of 11 total)