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Product/category search filter does not work

This topic has 4 replies, 2 voices, and was last updated 2 hours, 8 minutes ago ago by Rose Tyler

  • Avatar: anli75
    anli75
    Participant
    October 23, 2024 at 11:30

    HI,
    the search filter doesn’t work and I don’t understand why?
    I have associated the products with the categories but when you search for a category it does not display the corresponding products.
    Thank you

    Content is visible for topic creator and
    support staff only.
    #420138 Copied Theme version: 9.4.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2024 at 12:32

    Hello, Anli75,

    Thank you for reaching out to us with your query.

    Please clear cache and check how it works now.

    Kind Regards,
    8theme team.

    #420145 Copied
    Avatar: anli75
    anli75
    Participant
    October 23, 2024 at 13:45

    thanks so much…may I know what the problem was?
    Thank you

    #420152 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2024 at 14:11

    Hello, Anli75,

    You’re welcome!

    We are unsure of the exact action that caused the issue, but the solution was to re-save the WooCommerce plugin settings.

    Kind Regards,
    8theme team.

    #420165 Copied
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