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Product/category search filter does not work

This topic has 6 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

anli75

Participant

October 23, 2024 at 11:30

HI,
the search filter doesn’t work and I don’t understand why?
I have associated the products with the categories but when you search for a category it does not display the corresponding products.
Thank you

Please, contact administrator
for this information.

#420138 Copied Theme version: 9.4.2

5 Answers

Rose Tyler

Support staff

October 23, 2024 at 12:32

Hello, Anli75,

Thank you for reaching out to us with your query.

Please clear cache and check how it works now.

Kind Regards,
8theme team.

#420145 Copied

anli75

Participant

October 23, 2024 at 13:45

thanks so much…may I know what the problem was?
Thank you

#420152 Copied

Rose Tyler

Support staff

October 23, 2024 at 14:11

Hello, Anli75,

You’re welcome!

We are unsure of the exact action that caused the issue, but the solution was to re-save the WooCommerce plugin settings.

Kind Regards,
8theme team.

#420165 Copied

anli75

Participant

October 23, 2024 at 16:29

Ok thank 🙂

#420191 Copied

Rose Tyler

Support staff

October 24, 2024 at 07:07

Hello, Anli75,

You’re welcome!

Kind Regards,
8theme team.

#420248 Copied
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Product/category search filter does not work

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