Pro elements causing problems, elementor building not working

This topic has 4 replies, 2 voices, and was last updated 35 minutes ago ago by Tony Rodriguez

  • Avatar: WebConcreet
    WebConcreet
    Participant
    October 25, 2024 at 07:52

    Hello,

    I can not edit anything with the element or builder when I use Pro Elementor plugin. I need to deactivate it in order to change something in elementor. What can I do?
    My website is Bruma-superfood.nl

    3 Answers
    Avatar: WebConcreet
    WebConcreet
    Participant
    October 25, 2024 at 07:53

    I have added the system requirements also.

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    support staff only.
    Avatar: WebConcreet
    WebConcreet
    Participant
    October 25, 2024 at 07:55

    See image what happens

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    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 25, 2024 at 07:58

    Hello, @WebConcreet,

    Thank you for contacting us and for using XStore.

    1/ We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

    We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

    2/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://ibb.co/tZwzJSv
    We kindly request that you, Please use PHP version 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache, server cache, or any cache mechanism and recheck again.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

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