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Mega menu showing error with cache plugin

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

BeBoOo

Participant

October 25, 2024 at 09:08

Mega menu shows an error loading with the cache plugin

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

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1 Answer

Rose Tyler

Support staff

October 25, 2024 at 10:14

Hello, BeBoOo,

Thank you for reaching out to us.

We sincerely apologize for the inconvenience you’re experiencing with the mega menu. It seems that the issue may be related to the cache plugin. To assist you better, we kindly request that you try clearing the cache or temporarily disabling the cache plugin to see if the issue persists. Additionally, please ensure that both the theme and all plugins are updated to their latest versions.

If the issue only occurs when the cache plugin is active, we recommend reviewing the specific plugin settings to identify which option may be causing the problem. You may also want to reach out to the plugin’s support team for further assistance.

We appreciate your cooperation.

Best regards,
8Theme’s Team

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