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Cart icons are not displayed in buttons in the frame

This topic has 7 replies, 3 voices, and was last updated 3 weeks, 4 days ago ago by Andrew Mitchell

Goostaf

Participant

October 25, 2024 at 12:48

Cart icons are not displayed in the buttons in the frame, just go to the site, everything is fine, but if you go from instagram, telegram, no difference, when the site opens in the frame, icons for some reason disappear somewhere..video attached

Please, contact administrator
for this information.

#420485 Copied

6 Answers

Luca Rossi

Support staff

October 26, 2024 at 11:53

Dear Goostaf,

We hope this message finds you well.

It appears that the file you previously sent has been deleted. Could you kindly resend it at your earliest convenience?

Thank you for your cooperation.

Best regards,
8Theme Team

#420569 Copied

Goostaf

Participant

October 26, 2024 at 12:06

They threw it off again

Please contact administrator
for this information.

#420571 Copied

Luca Rossi

Support staff

October 26, 2024 at 13:50

Hi @Goostaf,

Each browser has its own unique characteristics and potential bugs that can influence how content is displayed.

To assist us in further diagnosing the issue, could you kindly provide answers to the following questions:
1. Have you tested the site using a default theme, such as Hello Elementor or Storefront? If so, does the issue persist?
2. Have you tested the website across different browsers? If so, is the issue consistent across all of them?

We appreciate your cooperation and look forward to your response.

Best regards,
8Theme Team

#420585 Copied

Goostaf

Participant

October 27, 2024 at 19:27

I am observing the problem from Safari browser on 13 afyon, I will check with staff tomorrow, also some have this….

About the first point did not do anything like that, we only use your theme, but I think it might be related to your help earlier maybe? Earlier you helped us with styles in style.css and a number of files with edits that replaced the icon with the word “Buy” instead of the icon, now we have returned back, maybe there is something not finished.

Translated with DeepL.com (free version)

#420631 Copied

Luca Rossi

Support staff

October 28, 2024 at 04:21

Dear @Goostaf,

We hope this message finds you well.

Please note that browsers accessed through third-party applications may not support all the features and modules available in standard browsers such as Safari, Chrome, Firefox, and others.

If your website displays correctly on these modern browsers, we believe there should be no issues. Unfortunately, we are unable to make any adjustments from our side to ensure compatibility of the XStore theme with browsers accessed via third-party applications.

Thank you for your understanding.

Best regards,
8Theme Team

#420638 Copied

Andrew Mitchell

Support staff

October 30, 2024 at 09:34

Dear Goostaf,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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The issue related to '‘Cart icons are not displayed in buttons in the frame’' has been successfully resolved, and the topic is now closed for further responses

Cart icons are not displayed in buttons in the frame

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